Shipping Policy

At Urban Lungies, we want to ensure that your order is delivered to you in a timely and efficient manner. We are committed to providing our customers with a hassle-free and reliable online shopping experience. We take every measure to ensure that your order is delivered to you in the best possible condition. Our team takes care of all the parameters necessary to ensure that your delivery reaches you safely and securely.

Order Processing

Once your order is shipped from our warehouse, it cannot be cancelled. However, if you receive a faulty product, you can raise a return request. We will be happy to assist you in returning the product and providing you with a replacement or a refund, depending on your preference and the availability of the product. Please refer to our return policy for more information on how to initiate a return request.

Delivery Period

The tentative delivery period varies from 4-5 days. However, the estimated delivery time and cost will vary depending on your location and the shipping option you select. Please note that delivery times may be affected by factors outside of our control, such as weather conditions, customs delays or government holidays.

Order Tracking

Once your order has shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or on the carrier's website.

Shipping Restrictions

We currently only ship to [shipping destinations available]. We do not ship to PO boxes or APO/FPO addresses.

Shipping Fees

We offer free shipping on all prepaid orders. However, if you choose the COD (Cash on Delivery) payment method, the shipping fee for your order will be calculated at checkout based on the shipping option you select and your location.

Changes to This Shipping Policy

We may update this shipping policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at info@urbanlungies.com